ecotechsolutions.co.nz

Thread Rating:
  • 8 Vote(s) - 3.5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
V-79-57344-862 - Backup Exec Agent for Exchange not used for last full backup
#1
Full Error Message when backing up Exchange with GRT enabled:

V-79-57344-862 - Backup Exec Agent for Exchange not used for last full backup of this database.  You must use the Exchange Agent to run a full backup before you run a differential or incremental backup.

Completed status: Failed
Final error: 0xe000035e - The Backup Exec Agent for Microsoft Exchange was not used to create the last full backup of this database.  You must use the Exchange Agent to run a full backup before you run a differential or incremental backup.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-862

I have seen this on all Versions of Backup Exec when using Incremental backups on Hyper-V and other Data using separate Backup Jobs.
Although, indeed, other types of Backups will cause this (Windows Backup or other Backups performed by other Software).
Full Backup Jobs are not affected by this error.

Incremental Backups rely on the Attribute set on a file to determine if it has been backed up since modified/created. These Attributes are then flagged (unflagged) during the Backup process. If other Backups of the same Data are run prior to your Backup Exec Job then Backup Exec will get confused and throw this error. 

For us, we run separate Incremental Backup Jobs for Hyper-V and Data.
Turns out that, if we first run the Hyper-V Job then the Data Job, the Backup will fail with this error on the Data Backup.
If we first run the Data Job and then the Hyper-V Job then the Backups "usually" go through without this error.
Backup Exec somehow "thinks" that the previous Hyper-V Backup Job was to blame - not sure how but we have been able to reproduce it.
The problem still lays with the next Incremental Backup (second Incremental Backup after the Full Backup) - some sites, using different Windows Server and Hardware Versions, have unpredictable results - some work flawlessly and others throw these errors.

At some sites where there is ample storage available on the destination media and time-slot available, we do Full Backups instead of Incremental and lengthen the retention period.
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)

Computersense.co.nz